Payment Processing Issue
Aug 18, 06:12 PDTResolved - We had temporary technical issues from 8/18/2021 04:49 AM PDT to 04:59 AM PDT. All services are fully operational now. We apologize for the inconvenience!Aug 18, 05:00...
View ArticleServices Issues
Sep 14, 03:37 PDTResolved - We had temporary technical issues from a 14/09/2021 1:28 AM PST to 1:35 AM PST. All services are fully operational now. We apologize for the inconvenience!Sep 14, 01:54...
View ArticleInfrastructure maintenance
Nov 9, 00:00 PSTCompleted - The scheduled maintenance has been completed.Nov 8, 22:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 19, 02:53...
View ArticleXsolla Login and Launcher issue
Nov 16, 10:17 PSTResolved - This incident has been resolved.Nov 16, 10:10 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 16, 10:08 PSTIdentified - The issue has been...
View ArticleLauncher issue
Dec 15, 10:02 PSTResolved - We had temporary issues with downloading games and their updates in the Launcher from a 12/15/2021 7:21 AM PST to 7:48 AM PST. All services are fully operational now. We...
View ArticlePayment Processing Issue
Dec 17, 03:38 PSTResolved - This incident has been resolved.Dec 17, 02:03 PSTMonitoring - A fix has been implemented and we are monitoring the results.Dec 17, 00:29 PSTIdentified - The issue has been...
View ArticleNetwork issue
Mar 22, 15:09 PDTResolved - There was a problem with our DDoS Prevention Service Provider's network from a 3/22/2022 02:49 PM PST to 3:09 PM PST. All services are fully operational now. We apologize...
View ArticleXsolla Login&Launcher Issue
Apr 4, 20:38 PDTResolved - This incident has been resolved.Apr 4, 18:38 PDTMonitoring - A fix has been implemented and we are monitoring the results.Apr 4, 18:30 PDTUpdate - We are continuing to...
View ArticleInfrastructure maintenance
Apr 27, 00:00 PDTCompleted - The scheduled maintenance has been completed.Apr 26, 22:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 1,...
View ArticlePay Station issue
May 11, 04:00 PDTResolved - We had an increased number of errors on Pay Station from May 11, 2022 04:00 AM PT to 08:15 AM PT. This issue affected about 10% of users. All services are fully operational...
View ArticleServices Issues
May 11, 22:59 PDTResolved - We had temporary technical issues from May 11, 2022 10:15 PM PT to 10:38 PM PT. All services are fully operational now. We apologize for any inconvenience!May 11, 22:44...
View ArticleXsolla Launcher issue
Jun 24, 10:19 PDTResolved - This incident has been resolved.Jun 24, 06:39 PDTInvestigating - We are currently investigating this issue.
View ArticleInfrastructure incident
Aug 1, 07:41 PDTResolved - This incident has been resolved.Aug 1, 04:37 PDTUpdate - We are continuing to monitor for any further issues.Aug 1, 04:13 PDTUpdate - We are continuing to monitor for any...
View ArticleNetwork issue
Aug 2, 09:52 PDTResolved - This incident has been resolved.Aug 2, 04:22 PDTMonitoring - A fix has been implemented and we are monitoring the results.Aug 2, 04:05 PDTInvestigating - We are currently...
View ArticleInfrastructure maintenance
Sep 6, 01:22 PDTCompleted - The scheduled maintenance has been completed.Sep 5, 22:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 17, 02:25...
View ArticleNetwork issue
Oct 7, 01:38 PDTResolved - This incident has been resolved.Oct 6, 21:36 PDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 6, 21:21 PDTUpdate - We are continuing to work...
View ArticleInfrastructure maintenance
Nov 3, 02:00 PDTCompleted - The scheduled maintenance has been completed.Nov 2, 22:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 17, 04:34...
View ArticlePayment Processing Issue
Dec 25, 11:12 PSTResolved - This incident has been resolved.Dec 25, 10:25 PSTUpdate - We are continuing to monitor for any further issues.Dec 25, 10:16 PSTMonitoring - A fix has been implemented and we...
View ArticleInfrastructure maintenance
May 10, 02:00 PDTCompleted - The scheduled maintenance has been completed.May 9, 22:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 20,...
View ArticleStore issue
Jul 5, 21:53 PDTResolved - This incident has been resolved.Jul 5, 21:01 PDTMonitoring - A fix has been implemented and we are monitoring the results.Jul 5, 21:00 PDTIdentified - The issue has been...
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